Softphone is a revolution which is giving this era a
new mode of connections. It is a software phone which can be connected through
internet and computer. Softphone is a part of (VOIP) software i.e. voice over
internet protocol and works as a standard phone with all the features like
mute, DND, flash, hold, transfer etc. SoftPhone
are software phones that use SIP & VOIP software and can be
downloaded from a service provider like Adore InfoTech and Softphone.co.in and
there are many other applications also for it.
SIP stands for Session Initiation
Protocol and is used for controlling multimedia sessions, it can be used for
creating new session and modifying the existing ones, and it can be used for
two or more parties and includes applications of video conferencing, instant
message, file transfers, multimedia distributions, and fax over internet
protocols and easy online games.
The major function of it to provide flexible
communication and it does not require any physical phone set; Softphone are used
in various companies to save time, space and money. It needs voice over ip
service to communicate through ends, connections via Softphones needs computer
with a microphone and internet like digital subscriber line (DSL) or a
broadband.
These applications and services has made the world
small with no bar and hassles of the physical distances and easy connectivity
in any part of the world, connection can be made on skype and google talk via
Softphones, in the availability of Wi-Fi or 3G internet, there are Auto dialer,
ip phones which serves as a mean to connect via internet, the applications of
Softphones are friendly to use and has a unique set of software, this mean of
communication is getting a massive response from the world as this technique is
time saving and cost saving, also do not face the hassles of networks and
clarity in voices, with the presence of VoIP software, the cost factor has
reduced a lot along with the optimization of networks. The company bills are reduced to almost 50% and it has extra features
as that of conference calling, IVR, call
forwarding, automatic redial, call recording, etc. with no extra expense and
fees.
While using these Softphone there is no need of
expensive hardware devices because it can connect through internet and
computer. It can also be used as a virtual PBX. Virtual PBX includes VOIP which
can convert any phone or a computer into a softphone.
